Q: What if I haven’t received my order?
A: Please contact us at email@example.com and we will check the status of the shipment.
Q: What if I am not satisfied with the product, may I return it?
A: Returns are accepted with the exception of “Special Occasion” jewelry. All “Special Occasion” jewelry items are final sale.
Q: Do you ship overseas?
A: We ship to Canada and Mexico at this time. Please keep checking back. We will be shipping worldwide by May 2018.
Q: Can I order by phone or is it online ordering only?
A: We only take orders through the website.
Q: What if I have a question about a product?
A: Please feel free to contact us at firstname.lastname@example.org and we will be happy to answer any questions that you might have about the products.
Q: Do you guarantee your products
A: Yes, all products we sell are guaranteed against manufacturer’s defects.
Q: If I find the same product at a cheaper price, will you price match.
A: No. We are not a large retail store. At Mikal Jaymes we feel that we are offering a quality product at a reason price.